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Please review the following case studies by clicking on their respective
images. A new window will open and display the details of each case,
one or two pages each. For later reading, we encourage you to print
each page and read it in greater detail when you have more time. You
will find links to printing instructions at the top and the bottom of
each page.
Air Canada's Canada
Program Objective: To generate as many leads/orders as possible
at the lowest cost per lead and to significantly improve on their previous
marketing campaigns, in terms of total leads, cost per lead and sales
conversion percentages.
Bess Eaton Coffee &
Bake Shops
Program Objective: Increase customer awareness and generate
as much traffic as possible at the lowest cost possible for Bess Eaton
bakery shops located in Massachusetts, Connecticut and Rhode Island.
Massachusetts
Highway Department
Program Objective: 1. Generate awareness and acceptance, change
behavior
2. Convince target audience to use this new lane
3. Increase number of people "ride sharing" during their commute to and
from Boston.
New England Electric System
Program Objective: To Sell as many compact fluorescent light
bulbs to NEES customers as possible.
New England Electric System
Program Objective: To Sell as many compact fluorescent
light bulbs to NEES customers as possible and improve on the 30,000 bulbs
sold the previous year via a different agency's program.
Xerox Imaging Systems
Program Objective: Generate qualified sales leads for the Reading
EdgeTM at a profitable cost-per-lead (CPL) and cost-per-order (CPO) utilizing
mass media.

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